Privacy policy

Privacy Policy

Last Updated: June 10, 2026

At Humo Azul Luxe, we place great importance on protecting your privacy and safeguarding your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

When you use our website or place an order, we may collect certain personal information, including:

  • First and last name;
  • Billing and shipping address;
  • Email address;
  • Phone number;
  • Information related to your orders and purchases;
  • Payment information (securely processed by our payment providers);
  • IP address and technical data related to your browsing activity;
  • Information regarding your use of our website.

We only collect data that is necessary to provide our services and improve your customer experience.

2. How We Use Your Information

The information we collect may be used to:

  • Process and ship your orders;
  • Manage payments and prevent fraud;
  • Provide order tracking and customer support;
  • Respond to your inquiries and requests;
  • Improve our website, products, and services;
  • Send you information related to your orders;
  • Send marketing communications where you have provided consent or where permitted by applicable law.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Ensure the proper functioning of the website;
  • Remember user preferences;
  • Measure website traffic and performance;
  • Improve the browsing experience;
  • Deliver personalized content and advertising where you have provided consent.

You can manage your cookie preferences through your browser settings or through the consent management tools available on our website.

4. Sharing of Information

We never sell your personal data.

Your information may be shared with trusted third parties only when necessary to operate our services, including:

  • Shopify, which hosts and operates our online store;
  • Payment service providers;
  • Shipping carriers and logistics partners;
  • Technical, marketing, and customer support service providers;
  • Government authorities or regulatory bodies when required by law.

All partners are required to comply with strict confidentiality and data protection obligations.

5. Hosting and International Data Transfers

Our online store is hosted on the Shopify platform.

As part of providing its services, certain data may be processed or stored in different countries. Where international data transfers occur, appropriate safeguards are implemented in accordance with applicable regulations to ensure an adequate level of data protection.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, disclosure, alteration, or misuse.

However, no method of electronic transmission or storage can guarantee absolute security.

7. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, accounting, and regulatory obligations.

8. Adult-Only Products

The products offered by Humo Azul Luxe are intended exclusively for adults who meet the legal age requirements applicable in their country of residence.

We do not knowingly collect personal information from minors.

9. Your Rights

Subject to applicable laws, you may have the following rights:

  • The right to access your personal data;
  • The right to correct inaccurate information;
  • The right to request deletion of your personal data;
  • The right to restrict processing;
  • The right to object to processing;
  • The right to data portability;
  • The right to withdraw consent at any time where consent is the legal basis for processing.

To exercise any of these rights, please contact us using the details provided below.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect legal, regulatory, or operational changes.

The most current version will always be available on this page.

11. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights concerning your personal data, please contact us:

Humo Azul Luxe
Email: contact@humoazulluxe.com

We are committed to responding to all requests as promptly as possible in accordance with applicable regulations.